Privacy Policy

This Privacy Policy explains how Truckers BS("Truckers BS", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website, applications, and related services (collectively, the "Platform"). By accessing or using the Platform, you agree to the practices described in this policy. If you do not agree, please do not use the Platform.

1. Information We Collect

Information you provide to us

• Account information — when you register, we collect your name, email address, and password (or, if you sign in with Google, the basic profile information Google shares, such as your name, email, and profile picture).
• Profile details — optional information you add to your profile, such as your role (driver, dispatcher, broker, etc.), company, city/state, country, headline, availability, social links, cover image, and certifications.
• Content you submit — stories, articles, photos, videos, comments, load postings, portfolio entries, materials, and any other content you upload or publish.
• Messages and documents — messages, shared files, and e-signature documents you send or receive through CabBox and the E-Signature feature.
• Applications and communications — information you provide when applying to become a contributor, contacting us, or subscribing to our newsletter.

Information we collect automatically

• Usage data — pages viewed, features used, interactions, and approximate times of access.
• Device and connection data — IP address, browser type, device type, and operating system.
• Cookies and similar technologies — used to keep you signed in, remember preferences, and understand how the Platform is used. See Cookies & Tracking below.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and authenticate you when you sign in;
• Operate, maintain, and improve the Platform and its features;
• Publish and display the content and profile information you choose to make public;
• Enable messaging, sharing, load posting, and e-signature functionality;
• Process contributor applications and, where applicable, contributor payouts;
• Process payments and subscriptions for paid services such as TBS Plus;
• Communicate with you about updates, security notices, and support requests;
• Send newsletters or promotional messages where you have opted in (you can opt out at any time);
• Detect, prevent, and address fraud, abuse, security, and technical issues; and
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Publicly visible content — your public profile, published stories, comments, load postings, and similar content are visible to other users and the public by design.
• With other users — when you message, share content, or send an e-signature request, the relevant information is shared with the recipient.
• Service providers — with vendors who perform services on our behalf (such as hosting, database, authentication, analytics, email delivery, and payment processing), who are permitted to use your information only to provide those services.
• Legal and safety — when required by law, legal process, or to protect the rights, property, or safety of Truckers BS, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4. Third-Party Services

The Platform relies on trusted third-party providers, and their handling of your data is governed by their own privacy policies:

• Google Sign-In — used for optional authentication. We receive basic profile information when you choose to sign in with Google.
• Convex — provides our backend database and hosting infrastructure.
• Stripe — processes payments for paid services. Card details are handled directly by Stripe and are not stored on our servers.

5. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze how the Platform is used. You can control cookies through your browser settings, but disabling them may affect your ability to sign in or use certain features.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Platform, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Rights & Choices

• Access and update — you can review and edit most profile information from your account settings;
• Delete — you may request deletion of your account and associated personal data;
• Marketing opt-out — you can unsubscribe from promotional emails at any time;
• Regional rights — depending on where you live (for example, the EEA, UK, or certain U.S. states), you may have additional rights such as data portability or the right to object to certain processing.

To exercise any of these rights, contact us at [email protected].

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please protect your account credentials and notify us of any suspected unauthorized access.

9. Children's Privacy

The Platform is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. International Users

The Platform is operated from and may store data in various locations. If you access the Platform from outside those locations, you understand your information may be transferred to, stored, and processed in countries with different data-protection laws than your own.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at [email protected].